These days, a lot of people are considering ebikes, for obvious reasons. They’re a great way for beginners to get into bicycling, to ride without fear of hills or going too far, or commute to work without breaking a sweat.
Not to mention they’re a lot of fun.
But where you buy your bike matters, as Linda Coburn of Pedego 101 in Westlake Village explains.
At least once a week we receive a call from someone asking if we can help fix the e-bike they bought online. “It was a really good deal,” they say. “Their website has excellent reviews,” they continue. “But they don’t respond to phone calls or emails now that I have the bike.”
This is exactly why you buy a technologically-advanced machine from a local bike shop, preferably one that specializes in e-bikes. You certainly can’t test-ride a bike online. Many times a customer comes in after doing a lot of Internet research thinking they know exactly what they want but after trying a variety of styles, sizes and power options they often fall in love with something very different.
The staff of your local e-bike shop have likely ridden in the neighborhood. They know how each bike will perform on that monster hill and in the riding conditions that you will encounter. Most local bike shops host group rides and will be happy to give you directions to great ride locations. You may even end up making some new friends!
And of course, when you buy local you meet the actual people who will be there for you in case a problem should arise. Most local shops handle warranty repairs and will get your e-bike set-up just right. They will make sure the accessories you choose will fit and even install them for you.
So support your small and local business owner on Saturday, and every day. It’s good for you and it’s great for the community.
I’m a firm believer in supporting your local bike shop, because they’re the ones who will take the time to ensure you buy the right bike or gear for the way you ride, and be there to support you long after they take your credit card.
I’m told some shops even accept cash.
So take a few minutes out of your frenzied Black Friday, or tomorrow’s Small Business Saturday, to stop by your favorite LBS and buy something. Anything.
They’ll appreciate the business.
And if you’re new there, take the time to introduce yourself and get to know them, so you won’t be a stranger the next time you come in.