Good heart news, stupid driver tricks and a first-hand biking screw-up caught on video

November 16, 2012 / / 4 comments

Please forgive the lack of a full post this morning; after a full day in the hospital with my wife yesterday, I came home and collapsed on the couch instead of writing anything.

The good news is, she’s doing amazingly, phenomenally, unbelievably well. Despite suffering what her physicians described as a major heart attack, she appears to have suffered little or no lasting damage to her heart, thanks to an emergency response team that had her in surgery within minutes of her collapse.

She looks and sounds great, to the point that you wouldn’t even know why she’s in the hospital. If all goes well, she should be out of the ICU today, and could even be back home before the weekend is over.

We owe big thanks to the Beverly Hills Fire Department, the ER staff at Cedars Sinai, and her coworkers; without the exceptional efforts of each, this story could have had a much different outcome. While I have often criticized Beverly Hills, their fire department is first rate.

And a very big thank you to everyone for your prayers and kind words. I am truly humbled that so many people, those I know and countless others I’ve never met, took time to express your caring thoughts.

Bless you all.

I hope to get back to regular bike programming later today; check back late tonight or in the morning and hopefully I’ll have a link round-up for you, and maybe an events update.

……..

Meanwhile, let’s take a look at a couple of helmet cam videos from a recent ride. Both show dangerous driving tricks that put my safety at risk.

As well as one that demonstrates bad judgement on my own part.

Yes, I make mistakes too. And nearly paid for it this time.

Category: General / Tags: , , ,

Before you ride, before you work, before it’s too late

November 14, 2012 / / 32 comments

I almost lost my wife today.

Not the way I often do at the mall, where her petite five-foot frame too easily disappears behind department store racks.

And not the way I sometimes fear, when I foolishly question whether love is stronger than the anger that never fails to fade following a fight.

This time the heart I fell in love with gave out without a warning.

Or rather, without one we heeded.

Like the odd pain she complained about last night, that felt like someone punching her between the shoulder blades.

Or this morning, when she was too tired to help make the bed. Something we put off to a long standing iron deficiency still awaiting approval for another round of treatment.

But off to work she went, just like any other day.

Then a little after noon, she told her boss she wasn’t feeling well. Moments later, she was passed out at her desk.

Fortunately, the people she works with found her right away, and knew exactly what to do. And within minutes, paramedics from the Beverly Hills Fire Department had her on a gurney and on her way the ER, red lights and siren blaring.

She was already in surgery before I was halfway to the hospital.

That was followed by a tense couple hours in the waiting room, surrounded by strangers with worried faces just like mine, waiting for word on loved ones of their own.

A steady parade of physicians walked through the door, calling names that weren’t mine. And breaking news that brought smiles to faces that weren’t mine, either.

Finally I heard my name, and looked up as a doctor in surgical scrubs beckoned me down a hall leading to the cardiac ICU.

His words didn’t make me smile. That heart I loved was badly broken.

But unlike Humpty Dumpty, they were able to put it back together again. And the prognosis, thankfully, is good.

Only time will tell how much damage was done. If any.

Her life will be different. She’ll be on medication for the foreseeable future, and under the care of a cardiologist for life.

But at least she’ll have one. And I’ll still have her.

It could have been different.

If her coworkers had been at lunch. If the hospital had been farther away. If it had happened tonight, when I would have been away at a meeting, and she would have been home alone, with only the dog to call 911.

And the dog can’t reach the phone. Even if she did know how.

As cyclists, we accept a certain degree of risk. We understand that bad things can happen when we ride, but probably won’t.

And we get angry when it does, usually to someone else. Maybe because we’ve all had enough close calls to know it could be us, some other place, some other time.

People are fragile.

And bad things can happen to anyone. Anytime. Anywhere.

And sometimes, there’s no second chance to say the things you wish you’d said.

So say them. Please.

Now.

Take a moment to tell the people you love that you do. Before you ride. Before you go to work. Before it’s too late.

Because one day, hopefully not soon, it will be.

Tonight I’m going to sleep in an empty bed, with just the dog to keep me warm. And my heart will be miles away, badly broken. But getting better.

And thankfully, that bed won’t be empty long.

Category: Best of, General / Tags: , ,

Pasadena driver gets gentle caress on wrist for killing popular local cyclist and musician Alan Deane

November 14, 2012 / / 3 comments

Once again, a killer driver gets off with a virtual pat on the back for decreasing the excess cyclist population.

What else can you call it when the driver pleads to reckless driving, bargained down from an original charge of vehicular manslaughter? And gets off with an obscenely lenient 10 days of community labor, 400 hours of community service and a whopping $4000 in restitution and other fines.

That’s what the life of a human being is worth these days. If he’s on a bike, anyway.

Ten days. Four hundred hours. And at least $4000.

Who knows, maybe they’ll go hard on him and make it $4050.

That’s what Siddhartha Misra got from a Pasadena judge on Tuesday in his trial for the death of cyclist and musician Alan Deane.

And this for a fatal collision that was caught on video, and reportedly showed the driver failing to yield before fatally slamming into Deane on his bike.

And he apparently gets to keep his driver’s license.

So much for keeping dangerous drivers off the road. Let alone sending any kind of message that would encourage careless motorists to slow down and pay a little more attention for fear of the consequences if they didn’t.

If this is what passes for justice around here, I’ll pass.

Maybe our new DA will decide that bike riders have a right to get home alive.

Misra made a statement to the court apologizing for his actions and saying it’s a heavy burden he’ll have to live with until the day he dies.

I have no doubt that he’s sincere in his remorse. Lord knows I couldn’t live with myself under the same circumstances.

But I can assure you Deane’s family feels a hell of a lot worse.

………

A 63-year old Long Beach cyclist suffers a broken hip and rib when the victim of a hit-and-run; her son reports she was trapped under the car, and the driver actually backed off her to get away.

Anyone with information is urged to call the Long Beach Police Department Accident Investigation Detail at (562) 570-7355.

………

Big news in pro cycling — and good news, for a change — as USA Cycling finally puts women’s cycling on the same footing as men, with equal prize money and championships on the same weekend.

Now maybe the Amgen Tour of California and the USA Pro Cycling Challenge will figure out a way to get a women’s peloton on the course.

Chances are, they’ll get just as exciting racing — if not more.

And maybe even fewer former (?) dopers.

………

An Op-Ed in the L.A. Times says NBC Universal’s agreement to extend the L.A. River through their property is a good start — but until the other studios in the area fall in line, it’s just a start. Santa Monica considers $326,000 in improvements to the beachfront bike path through the city. Will Campbell plays Let’s Make a Deal as he just avoids the door prize, twice.

Fullerton joins with Bike Nation to develop a bike share program, as the latter seems to be developing the critical mass (lower case) for a pan-SoCal system; thanks to Lois for the heads-up. San Clemente considers a road diet — including bike lanes — on El Camino Real. Pomona replaces parking near Cal Poly with bike lanes. A Bay Area news site offers tips to ride safely following the tragic cycling death of a 12-year old girl. A San Francisco schmuck motorist hits a cyclist and drives off with his bike stuck under his car. Sonoma County Supervisors consider an L.A.-style cyclist anti-harassment ordinance; this would be the first to be adopted on a countywide basis. No really, if you’re carrying meth and a pipe after dark, put some damn lights on your bike.

The Alliance for Biking and Walking is accepting nominations for bike and pedestrian advocates and organizations. CNN discovers tweed rides and Cycle Chic — as well as our own Melissa Balmer of Women on Bikes SoCal. Honda says it’s okay to take a little nap behind the wheel. New bike-themed apartment complex opens in Denver, featuring bike storage, a repair room and even free bikes for tenants; so when can we move? Been awhile since we’ve checked in with Dottie at Let’s Go Ride a Bike; she offers a typically beautiful — for her — look at fall riding. A Pittsburgh cyclist says the driver who hit him did it deliberately. A Concord writer says he’ll take bike racks over bike lanes. Boston police warn cyclists about dangerous streets just hours before a cyclist is killed. Boston’s BikeyFace illustrates a downloadable bike safety poster. How New York can fight salmon cyclists, or not. Would you wear your medical information coded on your helmet?

Ontario townsfolk pitch in to replace a boy’s stolen bike. A Toronto physician is arrested protesting the removal of a bike lane. The London Standard says you don’t have to be Bradley Wiggins to deserve a safe ride home. Brit runners following a bike in a race end up following the wrong one. Maybe bike-friendly Bristol isn’t so bike-friendly anymore. Town Mouse’s mum would vroom away from red lights if only her town had any. After losing his license and property, an Aussie cyclist says the only thing bike helmets are proven to protect riders from is fines; my thick skull would beg to differ.

Finally, a Tennessee letter writer evidently assumes all cyclists ride as a hobby — and that local parks just magically appeared. And apparently, a British ad agency is going out of their way to develop the most offensive bike safety campaign yet; it may have been a misguided attempt at viral marketing, but at least they apologized.

Maybe instead of all this apologizing, we could try avoiding things that have to apologized for. Just a thought.

Category: Bikes & the Law, Injuries and Fatalities, Legal Cases / Tags: , , , , , ,

Breaking news — Long Beach hit-and-run driver runs down two cyclists on PCH Saturday

November 12, 2012 / / 11 comments

I’ve just received a first-hand report about a Long Beach attempted hit-and-run that left two riders injured — possibly seriously — on Saturday.

The writer, who prefers to remain anonymous, reports that he was riding on PCH, waiting at a red light between Sunset Beach and Seal Beach, when passing motorists called out to him to stop an elderly driver who had just hit two cyclists riding 100 feet apart.

He says the driver waived his handicapped parking placard at him as if to say he had a free pass, and claimed he didn’t know he’d hit anyone. Even though he reportedly later told police investigators that both riders were out in the middle of the road and he couldn’t avoid them — despite what the writer describes as a 10-foot wide bike lane in that area.

According to my source, the police seemed to be buying that explanation — which he described as total BS, and which was contradicted by his earlier statement that he didn’t know he hit anyone. However, it’s always possible the officer was playing along to get more information from the driver.

He indicates that one of the victims was in bad shape with what he described as a nasty head injury, and that the other, who appeared to be a member of local riding club Velo Allegro, had suffered a hip injury.

If you have any more information on the collision or the condition of the riders, let me know.

Update: I’ve just been forwarded word from Velo Allegro that their rider suffered road rash, while the injuries to the other rider are not life threatening. According to them, the 85-year old driver was arrested by Seal Beach police, apparently on site.

Update 2: Carey left the following comment to this post, including contact information for the Seal Beach police.

A good friend of mine was one of the cyclists injured in the crash. I have since spoken with the officer investigating the case and he would like to hear from anyone who saw anything, including what happened after the driver fled the scene. Please contact the Seal Beach Police Department at (562) 799-4100 and any officer would be able to help you. Let’s try and help make the road safe for all cyclists.

If you have any information, please call them right away so we can get this driver off the road.

Permanently. 

Category: Bicycle Safety, Car vs Bike, Hit-and-Run, Injuries and Fatalities / Tags: , , , , , , ,

Your Monday morning link roundup — all the breaking bike news that’s fit to print

November 12, 2012 / / 2 comments

Let’s start with news from my home state —

Former President Herbert Hoover’s grandson runs down a Colorado cyclist in an apparent road rage assault.

Some previous stories have misidentified the driver as J. Edgar Hoover’s grandson; however, the never married and reputedly gay founder of the FBI didn’t have any children, which to the best of my knowledge pretty much precludes the possibility of a grandchild.

Fortunately, this sort of assault should become a thing of the past as the entire state prepares to mellow out.

………

Speaking of dope, here’s a twist, as a former Lance teammate says he would have been a better rider if only he’d doped more. Pro cycling teams discuss forming the equivalent of soccer’s Champion’s League. Coming soon on the pro tour, a three day Tour de India.

And a certain cyclist steps down from the cancer charity he founded.

Yes, that one.

………

A new Kickstarter project promises a bike cam that records both forward and back simultaneously. Of course, the question is the quality of the video, but the concept is solid.

Thanks to Bobby Close for the heads-up.

………

The L.A. Times looks at fancy fixies and some that just look the part. The always worth reading CLR Effect casts a lens on a typical bike Sunday in Claremont and examines the safety of cycling glasses; I’m amazed at the number of riders I see without eye protection, since a single insect or pebble tossed up by a passing car could cost you an eye. Shimano is expanding their American headquarters in Irvine. The goalkeeper for the San Diego State women’s soccer team bounces back from a serious cycling collision with a speeding motorcycle. Amtrak adds bike capacity on some popular California routes. Sacramento cyclist is the latest victim of murderous hit-and-run drivers. Cyclelicious offers photos from the Pedal Savvy bike fashion show and the 2012 San Francisco Bike Expo. A San Francisco writer says bikes are good for the city.

What President Obama’s re-election may mean for U.S. bike riders. Anchorage bike commuters win support for more bike lanes. Have to respect someone who’s concerned about the woman who just ran over his bike-riding wife. Denver cyclists raise funds to benefit a local bike advocate seriously injured in a solo fall. An Arkansas driver Jerry Browns a cyclist, but somehow the rider is blamed for the collision. An Austin writer says it’s time to strip Lance Armstrong’s name from a local bikeway. It’s bad enough when a driver flees the scene of a fatal cycling hit-and-run; even more disgusting when he’s an EMT whose job it is to save victims like his. Evidently, there are worse things than hit-and-run, as a New Orleans cyclist is hit by a car, then robbed at gunpoint by its occupants.

A Cayman Islands driver calls for a crackdown on those mad cyclists. A 68-year old Canadian woman is angry about being ticketed for riding in a crosswalk after getting right hooked. The UK’s cycling death toll reaches 105, just two less than the total for all of 2011; make that 106. British pro cyclist Mark Cavendish calls for the country to adopt a version of Europe’s strict liability laws, while British adventurist James Cracknell — nearly killed in a US riding wreck — calls for mandatory helmet laws. The BBC blames cyclists using discredited data. A UK rider is hit with a bottle from a passing car, the latest in a string of similar attacks in recent years, including a bicyclist who was struck with a dead body; in fact, the country seems to be dealing with a rash of bike hate and assaults on cyclists. A full 42% of London cyclists have been knocked off their bikes in collisions with motor vehicles. A writer for the Guardian says cycling is worth the pain and riders shouldn’t let a spill or two deter them; couldn’t agree more, I’ve had four serious falls in 32 years of riding, and bounced back from everyone one. Great comment on drivers who complain cyclists are hard to see — or worse, hit them — “Why did this particular driver and none of the others have a problem seeing me?” A British driver fears he may get a speeding ticket intended for a cyclist. And the last item in our unexpectedly long report from the United Kingdom, as the Edinburgh Herald says safer streets for cyclists is an uphill struggle that needs to succeed. Demonstrating no sense of irony, the Deputy Mayor of Florence defends the choice of Pinocchio as mascot for scandal-plagued pro cycling’s 2013 World Championships. Qatar develops a bike plan, as the nation aims to become a center for cycling; can you even bike in a burka? A Singapore cyclist says road courtesy really does exist.

Finally, a Chinese news report says overcrowding has turned cycling in Amsterdam into a daily hell, which should come as a big surprise to the Dutch. A UK bike safety campaign offensively blames “cyclists riding like stupid twats” for an unnamed percentage who cause their own deaths; I suspect far more are caused by the twats who drive that way.

And as always, our friends at the Cycling Embassy of Great Britain offer a link roundup that puts this one to shame, assuming you have a few hours — or maybe days — to kill.

Category: General / Tags: , ,

Today’s post, in which I shill for Clif Bar, and offer a long and ever growing list of year-end events

November 10, 2012 / / 3 comments

This seems to be an email sort of week.

Earlier this week, I received an invitation from our friends at Clif Bar to participate in a webcast with pro cyclist Peter Stetina and Olympic mountain bike and cyclocross racer Todd Wells, along with ultrarunner Scott Jurek and snowboarder Kimmy Fasani.

The session is open to the public, and scheduled to take place Thursday, November 15th from 1:30 to 2:30 L.A. time; you can ask questions via Twitter or Facebook.

CLIF Bar is kicking back with a few of its pro athletes and would like to invite you, your readers, cycling loving friends and fellow athletes everywhere join in via webcast Thursday, Nov. 15 from 4:30 – 5:30 p.m. EST / 1:30 – 2:30 p.m. PST.

Pro Cyclist, Peter Stetina, and three other world-class Team CLIF Bar athletes from different sports will be available to answer questions on everything from training, to nutrition, to what common experiences they share. Take advantage of this opportunity to learn from four athletes at the top of their respective sports by sending us your burning questions in advance of the webcast so we can make sure they’re answered.

Here’s how to tune in:

  1. Visit www.ClifBarLive.com and follow the instructions to participate
  2. Ask questions via Twitter hashtag: #AskTeamCLIFBar, CLIF Bar’s Facebook page or chat them directly into the webcast
  3. Bonus: Winners will be selected during the webcast to receive prizes from CLIF Bar!

Team CLIF Bar Athletes in Attendance:

  • Peter Stetina – Cyclist; member of the Garmin-Sharp-Barracuda team; two-time USA Cycling U23 National Time Trial Champion, 2008 and 2009
  • Todd Wells – Olympic Mountain Bike and Cyclocross Racer; member of three Olympic teams (2004, 2008 and 2012); in 2010, became first athlete to win national titles in cross-country mountain bike, short track cross-country mountain bike and cyclocross in same year
  • Scott Jurek – Ultrarunner; winner of the Western States 100 mile Endurance Run 1999-2005; author of Eat & Run
  • Kimmy Fasani – Snowboarder; first woman in more than five years to score the cover of Transworld Snowboarding Magazine and only the fifth woman in the magazine’s history

Speaking of Clif Bar, they recently sent me a small care package of their holiday season flavors to try out.

Full disclosure, I use their products to begin with. For me, they’re easy to carry on my bike, provide the energy boost I need without the sugar crash I get from some other products, and are substantial enough to stave off hunger for a couple hours.

Which is why you’ll usually find a couple in my bike bag on long rides. On the other hand, you can get similar results with a box of raisins and a decent granola bar.

That said, I liked the Peppermint Stick and Iced Gingerbread flavors; the first was cool and refreshing, perfect for a cold winter’s day or a warm SoCal ride, while the latter was like a mini holiday party in my mouth.

On the other hand, while I love pumpkin, the Spiced Pumpkin Pie missed the mark for me; it was a little too strong and too heavily spiced.

But your taste buds may disagree.

And either way, two out of three ain’t bad.

………

Bike Talk airs every Saturday at 10 am; listen to it live or download the podcast from KPFK.

Bike Long Beach hosts Bike Saturdays every weekend; ride your bike to participating local shops and business throughout the city to get special offers and discounts.

A new support group is forming for people who have been involved in a bicycle collision. Everyone is welcome to share your experiences, gain insight and understanding into your emotional state and develop new coping strategies. The group will meet Saturdays from 11:30 am to 1 pm at 6310 San Vicente Blvd, Suite 401. Current LACBC members receive a discount. To learn more, contact Aurisha Smolarski at 323/203-1526 or email aurisha.smolarski@gmail.com.

The stepdaughters of fallen cyclist Benjamin Torres are hosting a BikeRun in honor of their stepfather on Saturday, November 10th starting at Rowley Park in Gardena, and proceeding to Wilton Place and 135th St. The ride assembles at 3:30 pm and rolls at 4 pm. I highly recommend this one to honor a hit-and-run victim who should still be with us.

Flying Pigeon hosts the monthly Spoke(n) Art Ride on Saturday, November 10th, to visit galleries as part of the NELAart’s Second Saturday. Riders meet at the Flying Pigeon LA Bike Shop, 3404 N. Figueroa St at 6 pm, departing at 6:30 pm. That will be followed by the Get Sum Dim Sum Ride on Sunday, November 18th.

Sunday, November 11th, the Culver City Bicycle Coalition is holding their first annual Cruise the Creek Fun Ride and Membership Drive. The intermediate level ride will run roundtrip from Culver City’s Syd Kronenthal Park, 3459 McManus Ave, to Manhattan Beach and back, followed by a family picnic and raffle in the park. Riders assemble at 9:30 am, departing at 10, with a kids ride in the park from 11 am to 1 pm and lunch from 12:30 to 2:30 pm. The ride is free for CCBC members, $10 for non-members.

The LACBC is urging cyclists to attend the sentencing of Sidrath Misra, accused killer of bike rider Alan Deane in Pasadena last year. The hearing is scheduled for 1:30 pm on Tuesday, November 13 in Department N of Los Angeles Superior Court, 300 East Walnut in Pasadena. Bring your helmet into the courthouse with you so the judge can see the cyclists in the room.

The Biking Black Hole of Beverly Hills considers their exceptionally modest efforts at accommodating cyclists in two City Council sessions on Tuesday, November 13th. The afternoon study session will look at the city’s negligible bike rack program, while the evening session will look at the exceptionally modest proposal for two pilot bike routes. Both sessions take place in City Council Chambers, 455 North Rexford Drive in Beverly Hills; the afternoon session starts at 2:30 pm, and the evening session at 7 pm.

CORBA (the Concerned Off-Road Bicyclists Association) invites riders to meet at the Hub in Topanga State Park on Saturday, November 17th to celebrate their 25th anniversary and show that mountain bikers can co-exist on off-road trails. Riders will meet at 10 am, with a group photo and cash prizes starting at 10:30.

Also on the 17th, C.I.C.L.E. is hosting the Made in LA Ride: Wine, Robots and Hot Spicy Tomato Sauce! from 10 am 1:30 pm, departing at 10:30. The ride starts the LA State Historic Park entrance to Chinatown Station, 901 N. Spring Street, and will explore institutions associated with products made in the City of Angels. A $10 donation is suggested, however, no one will be turned away for lack of funds.

Here’s your chance to ride with Mayor Frank Quintero at Walk Bike Glendale’s 2nd annual Mayor’s Bike Ride. The family friendly ride is open to all ages, and meets at Glendale City Hall, 613 E. Broadway, starting at 9 am on Sunday, November 18th.

Also on Sunday the 18th, you’re invited to tour the beautiful and historic San Gabriel foothills the LACBC and the authors of Where to Bike Los Angeles. The 50 mile, intermediate-level ride is free for LACBC members and a guest. Meet at Classic Coffee, 148 North Glendora Avenue in Glendora at 8:30 am, departing at 9 am.

Sunday, November 18th, the Westside’s Bikerowave is holding a free basic bike fitting class starting at 4 pm at 12255 Venice Blvd; RSVP at bikerowaveclasses@gmail.com.

The Los Angeles County Bicycle Coalition’s Civic Engagement Committee meets at 6:45 pm on the last Tuesday of each month. The last meeting of this year will be held on Tuesday, November 27th, at the Culver Hotel, 9400 Culver Blvd in Culver City. This month’s meeting will focus on finalizing questionnaires for L.A. Mayor and City Council candidates in the March election, as well as a possible debate for Mayor and candidate forums for City Council candidates. Email bikinginla at hotmail dot com to be added to the email list.

Few things go together better than bikes and beer, which is what you’ll get with the Stone Brewing Company Brewcyclers Ride on Saturday, December 1st. Riders will meet at Stone Brewing, 1999 Citracado Parkway in Escondido at 8:30 am, departing at 9 am sharp on a 20 mile roundtrip loop.

The LACBC’s second Tour de Taste is scheduled for Sunday, December 2nd; mark your calendar for a unique combination of bikes and great food. And yes, I’ll be there in some capacity to be determined.

The LACBC is hosting Ride Lankershim for a people-friendly North Hollywood on Saturday, December 8th to support bike improvements on Lankershim Blvd called for in the 2010 L.A. bike plan. Riders meet at Metropolis Bikes, 4660 Lankershim Blvd at 10 am.

High Desert Cyclists win the award for the first scheduled Christmas party of the year, to be held at 7 pm on Monday, December 17th at the Texas Cattle Company, 44206 10th Street West in Lancaster. You can also buy a $40 raffle ticket for a chance to win a $600 Bicycle John’s gift certificate; the raffle ticket includes a free one year family membership to the HDC.

Registration is now open for a six-day ride through San Diego and Riverside Counties between the holidays. The HI-USA Christmas Trip, which has rolled every year since the mid-1950s, starts in San Diego on December 26th and returns on December 31st, with five overnights in between. Total mileage runs between 360 and 400 miles, with terrain ranging from urban to rural, mountains to desert. Thanks to Marvin Davis for the heads-up.

Make your plans for the Malibu 7-Canyon Ride on Saturday, March 23rd with rides of 100 mile, 100 kilometers and 50 miles. The fully supported ride will begin at Zuma Beach, and pass through Latigo, Encinal, Decker, Mulholland, Little Sycamore, Yerba Buena and Deer Creek Canyons, with over 9,000 feet of climbing on the century ride. The first 200 people to register before November 15th will get a 15% discount; enter the code First200 on the registration page.

………

On a personal note, may I offer a heartfelt FU to Time Warner Cable, who mistakenly turned off our cable service when they were connecting someone else in our building. And can’t be bothered to come back and correct their own mistake until well into next week.

With service like that, it’s a wonder they have any customers at all.

Category: Bike Events, General / Tags: , , , , ,
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